Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Patrick Hernon

Patrick Hernon

October 26, 2024

5  out of  5
rating by Patrick Hernon
"I recently met with Jen to discuss life insurance. She put me at ease as it wasn’t an easy conversation. She talked through my circumstances and came up with a couple of options easily. The whole process was very easy… application through receiving the life insurance policy. Glad I picked Jen from State Farm for this."
We responded:
"Patrick, thank you for your kind words! I'm glad we could make the process of discussing life insurance comfortable for you. It's wonderful to know that you found the entire experience, from our conversation to receiving your policy, straightforward and easy. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Chris

Chris

September 9, 2024

5  out of  5
rating by Chris
"Great agency. Detail and solution-oriented, lightning fast response times and friendly communication. Highly recommend."
We responded:
"Chris, thank you for your fantastic review! I'm glad you found our agency detail and solution-oriented with fast response times. Your recommendation means a lot to us. If you ever need further assistance, we're here to help. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Dave Strevens

Dave Strevens

August 15, 2024

5  out of  5
rating by Dave Strevens
"Maria is the best! Immediate response and follow up… Great agent!"
We responded:
"Hey Dave, Thanks for the awesome review! I'm glad Maria could provide you with immediate responses and follow-ups. We appreciate your feedback and are here for any future needs. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Tom D

Tom D

August 8, 2024

5  out of  5
rating by Tom D
"Friendly and great service."
We responded:
"Hey Tom, thanks a lot for the awesome review! I'm glad you found our service friendly and great. If you ever need anything else, we're here for you! - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Gail Wagher

Gail Wagher

July 18, 2024

5  out of  5
rating by Gail Wagher
"Knowledgable and quick in response to a request from a car dealership. Had me in my new car without hesitation. Also, very pleasant !"
We responded:
"Hi Gail! Thank you so much for your wonderful review! I'm glad we could assist you quickly and efficiently with your car dealership request. It's fantastic to know you had a pleasant experience! If you need anything else in the future, don't hesitate to reach out! - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Chris

Chris

July 16, 2024

5  out of  5
rating by Chris
"We have been with the State Farm Jen Ortiz Agency for over three years now. Jen’s team executed promptly and correctly all changes required by our evolving insurance needs and has provided excellent assistance with our questions and clarifications. Awesome team to work with!"
We responded:
"Thank you, Chris, for your wonderful feedback! I'm glad my team could promptly assist with your evolving insurance needs and provide excellent service. We are grateful for your kind words and look forward to helping you in the future. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Cynthia Richmond

Cynthia Richmond

July 9, 2024

5  out of  5
rating by Cynthia Richmond
"My initial visit to this agency was so helpful! I am looking forward to a long term relationship. Thank you Amy and Maria!"
We responded:
"Hi Cynthia thank you for stopping in and we look forward to helping your family with all of your insurance needs! Jen Ortiz State Farm"
Profile photo of Latesha Whitehurst

Latesha Whitehurst

July 3, 2024

5  out of  5
rating by Latesha Whitehurst
"All the team members at State Farm are the best! They really make sure you are covered right!"
We responded:
"Thank you, Latesha! We're thrilled to hear you're satisfied with the service provided by our team members. We're grateful for your kind words and are happy to ensure you have the right coverage! If you ever need assistance, feel free to reach out. - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Kim Nguyen

Kim Nguyen

June 11, 2024

5  out of  5
rating by Kim Nguyen
"Amy and Maria are very helpful, very nice; very friendly and highly recommended to them, they are the best and amazing."
We responded:
"Kim, I'm happy to hear that Amy and Maria provided you with the best and most amazing service! We're grateful for your recommendation and are pleased to have left you satisfied. If you ever need assistance in the future, our team is here for you! - Jen Ortiz - State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Christine Talbot

Christine Talbot

May 15, 2024

5  out of  5
rating by Christine Talbot
"Maria from Statefarm is outstanding and has the patience of a saint! Unfortunately, I proved to be difficult, but Maria was so kind, sent me reminders and was always willing to accept my calls. I am so happy to transition to Statefarm! Maria saved me a significant amount of money with better coverage than I had with a different company. I'm looking forward to a long relationship with Statesfarm if Maria and the team in Point Pleasant are any indication of the people that care at Statefarm."
We responded:
"Christine, we are overjoyed to hear about your outstanding experience with Maria at our office in Point Pleasant! We're pleased that Maria provided you with better coverage and saved you money while offering exceptional service. We look forward to continuing to provide you with top-notch insurance solutions. Thank you for choosing State Farm! - Jen Ortiz, State Farm Insurance Agent, Point Pleasant, NJ"
Profile photo of Frances Triston

Frances Triston

May 6, 2024

5  out of  5
rating by Frances Triston
"Maria, account manager was very pleasant and went into detail to explain my insurance renewal policy."
We responded:
"Thank you for your business and kind words Frances - we're lucky to have Maria on our team to help customers like you with their insurance "
Profile photo of Kelly Russo

Kelly Russo

December 6, 2023

5  out of  5
rating by Kelly Russo
"Julia was very helpful and went out of her way to get my issue resolved. I am very happy with the help I received!"
We responded:
"Kelly, thank you for the shoutout for Julia! We greatly appreciate you letting us be your good neighbor."
Profile photo of Joanne Randazzo

Joanne Randazzo

November 30, 2023

5  out of  5
rating by Joanne Randazzo
"Maria was the agent I worked with. She helped ease my anxiety as I was changing all my policies from another agency to State Farm. She was very knowledgeable and she got everything done very quickly. I was very pleased"
We responded:
"Joanne, thank you for sharing your experience with Maria! We greatly appreciate you letting us be your good neighbor."
Profile photo of Raymond Wade

Raymond Wade

September 13, 2023

5  out of  5
rating by Raymond Wade
"Excellent prompt and accurate service. Highly recommend"
We responded:
"Thank you for taking the time to leave us a review, Raymond. Our State Farm office in Point Pleasant would be nothing without policyholders like you!"
Profile photo of connie mi

connie mi

August 10, 2023

5  out of  5
rating by connie mi
"I had the Best Experience with Maria at State Farm ins. In pt pleasant, N.J. For my home & auto ins. She was so very helpful, kind, & made sure I understood things. Such a perfect person for her job. She was the Best! Thank You Maria & State Farm Ins."
We responded:
"Connie, it was a joy working with you. Maria is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
Profile photo of Louis Esposito

Louis Esposito

August 8, 2023

5  out of  5
rating by Louis Esposito
"It was a pleasure working with State Farm"
We responded:
"Thank you for the five-stars, Louis! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
Profile photo of Patricia Sirakides

Patricia Sirakides

August 7, 2023

5  out of  5
rating by Patricia Sirakides
"I had a wonderful experience with Megan in this office.She was extremely informative and did all she could to get me a quote to replace my existing homeowners policy that had gone up drastically ……. And of course she did!! I’m now a member of the State Farm family and couldn’t be happier! Thank you Megan!"
We responded:
"Patricia, we’re so glad to hear how Megan was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Profile photo of Li Sun

Li Sun

July 27, 2023

5  out of  5
rating by Li Sun
"Maria and team are very helpful, patient and professional. They are very pleasant to work with through the whole process from getting quotes, revisions, finalizing the contact and setting payment etc. I would highly recommend them!"
We responded:
"Hi Li! Thank you for the five-star rating for Maria! She is a wonderful part of our team and we are happy to hear that she provided a great insurance experience for you. Thank you for choosing us to protect what matters most!"
Profile photo of John Bellantone

John Bellantone

July 26, 2023

5  out of  5
rating by John Bellantone
"Maria was quick to respond and was a pleasure to work with. Thank you for making it quick and easy."
We responded:
"Hi John! Thank you for the amazing review. Maria is a great asset to our agency and we are so glad to hear that she provided wonderful service."
Profile photo of Mike Smith

Mike Smith

July 14, 2023

5  out of  5
rating by Mike Smith
"Very helpful!! Would recommend to everyone"
We responded:
"Mike, it was a joy working with you. I’m happy we could find a great insurance plan to suit your needs. Feel free to contact us anytime if you ever need anything!"
Profile photo of Diana Moore

Diana Moore

June 11, 2023

5  out of  5
rating by Diana Moore
"Jen is very professional and will protect you in every way! She will review your current policy and tell you the truth as to whether you are covered properly or paying too much. Highly recommend."
We responded:
"Hi Diana, thank you so much for taking the time for those kind words. It's a pleasure helping you and look forward to having you as a customer!"
Profile photo of Brian Dunshee

Brian Dunshee

March 10, 2023

5  out of  5
rating by Brian Dunshee
"Maria helped me set up my homeowners insurance and it was very easy and fast. Can't recommend them enough."
We responded:
"Thank you for the wonderful review, Brian! Maria is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Luis Delossantos

Luis Delossantos

March 3, 2023

5  out of  5
rating by Luis Delossantos
"Excellent service, Ms Ortiz took the time to review each section in it's entirety with my wife and I and we were able to review and check for all our necessary and most wanted insurance needs. So glad to have a live person handle our insurance policie(s). Thank you."
We responded:
"Luis thank you so much! I'm really happy we could help your family and appreciate your business and the review."
Profile photo of Dennis Thompson

Dennis Thompson

February 24, 2023

5  out of  5
rating by Dennis Thompson
"Excellent service couldn't ask for more. Highly recommend."
We responded:
"Dennis, thank you! We appreciate your trust in us to take care of your insurance policies."
Profile photo of Fabian Vega

Fabian Vega

January 20, 2023

5  out of  5
rating by Fabian Vega
"Great service 👍"
We responded:
"Thabk you so much for taking the time to leave us some feedback"