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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Brian Dunshee

March 10, 2023

5  out of  5 rating by Brian Dunshee
"Maria helped me set up my homeowners insurance and it was very easy and fast. Can't recommend them enough."

Luis Delossantos

March 3, 2023

5  out of  5 rating by Luis Delossantos
"Excellent service, Ms Ortiz took the time to review each section in it's entirety with my wife and I and we were able to review and check for all our necessary and most wanted insurance needs. So glad to have a live person handle our insurance policie(s). Thank you."

Dennis Thompson

February 24, 2023

5  out of  5 rating by Dennis Thompson
"Excellent service couldn't ask for more. Highly recommend."

Fabian Vega

January 20, 2023

5  out of  5 rating by Fabian Vega
"Great service 👍"

Sandra Weber

January 6, 2023

5  out of  5 rating by Sandra Weber
"Jen is awesome!!"

Esther Williams

January 6, 2023

5  out of  5 rating by Esther Williams
"Maria, from Jen Ortiz-State Farm Insurance is an exceptional Agent! She was Professional, Punctual, Courteous, Knowledgeable and Kind. As a customer, I don't usually get all five. I was skeptical about bundling my Home & Auto. I wasn't convinced that I can really save!! My intent was to shop for Home insurance only. I'm so happy that I gave Maria the opportunity to educate me. I saved thousands, and I'm so grateful. This was a Great Experience!! Thank you again Maria :)"

Leigh Staunton

January 4, 2023

5  out of  5 rating by Leigh Staunton
"Great experience at the new agency in Point Pleasant. Walked in off the street and Maria Laden was wonderful in helping us transfer from our old agency and immediately getting us new insurance with State Farm. We are so pleased that we can walk in any time and actually see an agent in person and have questions answered. Personal service and communication is a definite plus and would highly recommend. Will be going back to Maria for all our insurance needs. Definitely 5+ stars!!!"

Rita Howley

December 12, 2022

5  out of  5 rating by Rita Howley
"I went to office to pay my bill today. Maria could not have been nicer. She stopped what she was doing to help me. I’m very impressed by the level of service at this office."

Donald Scuilli

October 26, 2022

5  out of  5 rating by Donald Scuilli
"Very professional. Responded well and great results so far. I look forward to working with Marie as we go complete the process. Don S"

Sandra Berg

October 17, 2022

5  out of  5 rating by Sandra Berg
"Jen is an amazing agent, I use her for my business and her and her staff made every step super easy and they actually care. Any question ive ever had was answered promptly. Their customer service is the best around! HIGHLY RECOMMEND jen and her team!"

Patrick Schevlin

October 14, 2022

5  out of  5 rating by Patrick Schevlin
"First above all ....intelligent very helpful smooth and great demeanor. I cannot put into words how proficient this office is. You never understand the slogan completely til you are in Your.own commercial lol JUST FANTASTIC ALL AROUND"

Christopher Dailey (Match Ready Soccer)

October 11, 2022

1  out of  5 rating by Christopher Dailey (Match Ready Soccer)
"Not a good neighbor. She hired me Monday and then let me go Tuesday because I had to leave early to coach youth soccer. Also, on Monday I placed one of the State Farm teddy bears at my desk and less than one hour later she took it off and put it back on the shelf saying, "those are for kids". Not exactly the type of leader I would be excited to work for so I'm sure me leaving was best."

Artie Perez

September 29, 2022

5  out of  5 rating by Artie Perez
"Outstanding and so friendly....wasn't a salesman person ...she talked through the whole policy and took her time for us to understand it !!! Totally appreciate and recommend her thanks again Jen for the great experience!!!!"

Michele Pisani

September 17, 2022

5  out of  5 rating by Michele Pisani
"Jen Ortiz was extremely helpful making my switch to State Farm a seamless and pleasant experience!"

Marcy Morelli

September 16, 2022

5  out of  5 rating by Marcy Morelli
"A very positive experience from the start. Moving from a different state, was put at ease immediately."

Edward Kier

September 6, 2022

5  out of  5 rating by Edward Kier
"Maria, helped me so much, she not only helped me lower my bill, but helped extend my coverage. She also explained to me what certain coverages meant and helped add coverage to my motorcycle."

Alyssa Pinaire

September 2, 2022

5  out of  5 rating by Alyssa Pinaire
"I had a great experience and am saving a decent chunk of change switching over. Maria is the best!!"

Gabriella Connor

August 3, 2022

5  out of  5 rating by Gabriella Connor
"Incredibly responsive and high-quality service all around!"

Ding Hipolito

April 25, 2022

5  out of  5 rating by Ding Hipolito
"Very Accommodating, helpful and plenty of patience."

Joseph Testa

April 12, 2022

5  out of  5 rating by Joseph Testa
"Maria and Jen are awesome! Super responsive, and helped me so much!"

Teresa Pruitt

April 7, 2022

5  out of  5 rating by Teresa Pruitt
"I was more than pleased with the professional and courteous service I received from Maria and Jen. Whenever I had questions or concerns, they took the time to answer and / or respond back to me in a timely manner. TWO THUMBS UP"

Frank 19

February 27, 2022

5  out of  5 rating by Frank 19
"I was very impressed with the ease of dealing with this agency and with the professional handling and courteous nature of the representative, Maria Laden. Maria was both knowledgeable and interested in meeting my needs as well as quick to respond to my questions and resolve them. I was very satisfied with my experience and recommend Maria and the agency wholeheartedly! Jen Ortiz clearly has a professional and capable team supporting her agency and she reached out personally to welcome me as a client and offer her assistance on my future needs."

omar sultan

February 26, 2022

5  out of  5 rating by omar sultan
"Jen and her team are fantastic! I use them for my business, auto & other policies. They are very responsive and genuinely care about their customers."

John Mihok

February 26, 2022

5  out of  5 rating by John Mihok
"Maria Laden is an excellent agent for State Farm. She made the transition from my existing Insurance agency seamless. I am so glad that I chose State Farm as my carrier."


February 21, 2022

5  out of  5 rating by JL
"Absolutely the best. They go above and beyond in every way!"